Refund policy
Prime Ambition Return Policy
We offer a 14-day return policy on all eligible products.
To be eligible for a return, your item must be in the same condition in which you received it, unworn, unused, and with all tags attached.
To start a return, please contact us at contact@primeambition.co or use our contact page to submit a form.
We will provide you with a return shipping label and instructions on how to return your item.
Once we receive your item, we will process your return and issue a refund to the original payment method for the product price only. Shipping costs are not refundable.
Exceptions to the Return Policy
The following items are not eligible for return:
- Items that have been used or worn
- Items that have been damaged
- Items that are missing tags
- Items that have been purchased with a promotional code or on sale.
Refunds
Refunds will be issued to the original payment method within 10-14 business days of receiving the returned item.
Exchanges
If you would like to exchange an item, please contact us at contact@primeambition.co or use our contact page to submit a form.
We will send you a replacement item once we receive the returned item.
Shipping
The cost of return shipping is the customer's responsibility.
International Returns
International returns are accepted, but the customer is responsible for all shipping costs.
We will not refund the original shipping cost.
Contact Us
If you have any questions about our return policy, please contact us at contact@primeambition.co or use our contact page to submit a form.